1 – PAYMENT

Payment for the service is done online via credit cards with the following limitation: The Strange World Tour web shop accepts MasterCard, Maestro, and Visa credit cards that are approved by the issuing bank for online payment.

The payer is responsible for the payment of the product, i.e., the transaction and transfer of funds to STRANGE WORLD TOUR DOO.

Using the web shop is free for all visitors to the Strange World Tour website. STRANGE WORLD TOUR DOO reserves the right to charge for the service in the future for certain services that were previously free. You will always be timely informed of any changes before you are exposed to any cost. In the event of charging for a service in the future, we will ask for such details from you.

2 – PAYMENT CONVERSION STATEMENT

Please note that all payments will be effected in Euro (EUR). If the payment is done using foreign issuers payment cards, total amount of transaction will be converted into bank settlement currency, according to the current exchange rate of Visa/Mastercard.

3 – CREDIT CARD PAYMENT SECURITY

When entering payment card information, confidential information is transmitted over the public network in a protected (encrypted) form using SSL protocol, applying the most modern methods of tokenization of sensitive data, and in accordance with PCI-DSS standards. The security of data during the purchase is guaranteed by the card processor. At no time are payment card data available to the merchant. 3D Secure protection for all merchants and customers – AllSecure Payment Gateway uses the highest global data protection and privacy standards. All merchants using the AllSecure Payment Gateway are automatically included in the 3D-Secure protection, ensuring purchase security for customers. Customer payment card numbers are not stored on the merchant’s system, and the entry itself is protected by SSL data encryption. PCI DSS Standards – The AllSecure Payment Gateway is constantly aligned with all card organization requirements to increase the level of security for merchants and customers. Since 2005, continuously, the system has been certified as PCI-DSS Level 1, representing the highest standard in the industry. The PCI Data Security Standard (PCI-DSS) is a norm defining the necessary security measures for processing, storing, and transmitting sensitive card data. PCI Standards protect sensitive card user data throughout the entire payment process: from the moment data is entered at the merchant’spoint of sale, during communications between the merchant and relevant banks and card organizations, and later storage of that data.

4 – PRIVACY STATEMENT

We are committed to providing protection of customer personal data by collecting only the essential basic information about customers/users necessary to fulfill our obligations; we inform customers about the way collected data is used, regularly give customers the choice of how their data is used, including the option to decide whether or not to have their name removed from lists used for marketing campaigns. All customer data is strictly kept and only available to employees who need that data to perform online ticket purchases. All our employees and business partners are responsible for adhering to the privacy protection principles.

5 – ONLINE PAYMENT

Payment for products in our online store can be made in one of the following ways: payment cards – VISA, Maestro, or MasterCard that support online payments. Payment by cards is realized in cooperation with AllSecure and NLB Bank and is done in a secure and certified way through the AllSecure Payment Gateway, simply by entering card data. After entering the card information and confirming the payment, the bank will charge the transaction and thus the service will be approved and paid. Check with the bank that issued the card whether your card supports online payments.

6 – REFUND

In the case of a refund to a customer who previously paid with any of the credit cards, partially or in full, for any reason, the refund will be made exclusively to the same VISA, Maestro, or MasterCard card used for the payment. This means that our bank will process the refund to the card user’s account at our request. The merchant can also process the refund themselves.